Upfront Planning Can Avoid Costly and Disruptive Mistakes (Note: This is a guest post by Todd Michaud, President and CEO of Transformational Retail Technologies, and board chair of GrocerKey.) Thank you, Amazon! Anyone interested in the evolution and adoption of eCommerce technology probably owes a debt of gratitude to Amazon for announcing their acquisition of…

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Learn how operational excellence can ensure successful and satisfying eCcommerce experiences for your shoppers.  We held a Free Webinar October 25, 2017. Now you can access the archive here! Stop looking over your shoulder at Amazon.com and start looking your shoppers straight in the eye. Would they say you are delivering the eCommerce experience they…

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Often, when grocery retailers begin thinking about an eCommerce business, they start with strategizing over technology solutions. Despite running a company that offers an eCommerce grocery technology solution, I would argue that this thought process is fundamentally flawed. Don’t get me wrong, user experience absolutely plays an important role in the success of any eCommerce…

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